My iPhone died over the weekend. I have been a Mac user for as long as I can remember and I never had any problems with my computers or my first generation iPhone. Also, I use it for my business quite a bit -- calls, texts, email, interview recordings, photos.... I need this phone pretty much any time I want to get work done. Fortunately, when I took it to the Apple store, they were AWESOME! Great customer service. They replaced my iPhone within an hour, despite the fact that I didn't have an appointment and they were slammed with customers. No hassle, no rudeness, just support. I wish more companies ran like that! It made me respect Apple all the more.
Apparently, Apple thinks my kind of business is pretty cool, too... or at least something their customers would be into. A new iPhone commercial features the operation of a tea business as an example of how you can use your iPhone.